Privacy Policy

Escaping Flatland, LLC Last Updated: March 29, 2026

What Information We Collect

When you contact us through our website, schedule a call, or submit a service inquiry, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Business name and details

  • Information you provide during consultations

We also automatically collect certain technical information when you visit our website, including IP address, browser type, pages visited, and referring URLs.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and service requests

  • Schedule and conduct consultations

  • Send transactional SMS messages including appointment confirmations, service follow-ups, and review requests

  • Send marketing communications (only with your express consent)

  • Improve our website and services

  • Comply with legal obligations

SMS Messaging Opt-In Details

When you submit a form on our website or request a consultation, you may be asked to consent to receive SMS messages from Escaping Flatland, LLC. These messages may include:

  • Appointment confirmations and reminders

  • Service follow-ups

  • Review requests

  • Marketing and promotional messages (only if you separately consent)

Message frequency varies. You may receive up to 10 messages per month depending on your engagement with our services.

Message and data rates may apply depending on your mobile carrier and plan.

You can opt out of SMS messages at any time by replying STOP to any message. You can request help by replying HELP to any message or by contacting us at hello@escapingflat.land.

No Sharing of SMS Opt-In Data

We will never share, sell, or rent your SMS opt-in consent or phone number with any third parties for their marketing purposes. Your opt-in information is used solely by Escaping Flatland, LLC (and our SMS service providers acting on our behalf) to deliver the messages you have consented to receive. This applies to all forms of SMS consent, including transactional and marketing messages.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

  • Analyze website traffic and usage patterns (via Google Analytics)

  • Improve site functionality and user experience

  • Track marketing campaign performance

You can control cookies through your browser settings. Disabling cookies may affect your experience on our site but will not prevent you from contacting us.

We may also use tracking pixels and tags (via Google Tag Manager) to measure the effectiveness of our marketing efforts.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission (HTTPS/SSL)

  • Access controls limiting who can view your information

  • Secure storage of personal data with our service providers

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate or incomplete information

  • Delete your personal information (subject to legal obligations)

  • Opt out of marketing communications at any time

  • Opt out of SMS messages by replying STOP to any message

  • Unsubscribe from email communications using the link in any email.

To exercise any of these rights, contact us at hello@escapingflat.land.

Third-Party Services

We use third-party services to operate our business, including:

  • Website hosting (Squarespace)

  • Scheduling (Calendly)

  • CRM and automation (GoHighLevel)

  • Call tracking (CallRail)

  • Analytics (Google Analytics)

  • SMS delivery (LeadConnector/Twilio)

These providers may process your data on our behalf under their own privacy policies. We do not sell your personal information to any third party.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

Escaping Flatland, LLC Anna, TX 75409 hello@escapingflat.land